You will start downloading the software or you will get prompted to save the setup file: CreativeCloudInstaller

You may not see this prompt if you've recently signed in with your Brown username. You will be asked to sign in with your Brown username and password. Type in your Brown email address on the top line, leave the password blank, and click Sign In. You can view and manage your activated devices here and also reference the Troubleshooting section of this article. You also cannot run the software on both devices at the same time. You can only activate Creative Cloud on two devices at the same time one will need to be deauthorized before activating it on a third. You can visit Adobe's System Requirements Page to check if your computer can run any of the software included with Creative Cloud suite. If you experience issues with activating the Creative Cloud software, even after reinstalling, review the Troubleshooting section of this article. If you've installed previous Brown versions of Adobe, you should uninstall the Adobe software and run this License Removal Tool.

There have been known issues where previously installed Adobe software prevent Creative Cloud from activating correctly. If you are ineligible for this software, you can review this KB article about getting a discounted version.Īny Adobe software already installed on your device should be removed before installing Adobe Creative Cloud. The Creative Cloud software will only function for Brown-paid faculty, staff, and active students.

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